Community and living lore
Turn patch notes, seasonal announcements, events and hidden details into conversations with an in-world host. Players can explore what changed instead of only reading a broadcast.
IndustryBrandbot-powered player experience
Let the Brandbots players love finally answer back.
Notso.ai brings existing game Brandbots into player conversations, community updates, onboarding, CRM journeys and support without replacing the systems behind them.
One in-world personality across community, web, mobile and CRM.
Trusted by ambitious teams and institutions.
The Notso Experience Layer
Game worlds are alive. Their service layers often are not.
Players build relationships with the kings, captains, creatures and guides inside a game. Outside the game, those relationships disappear into patch-note pages, generic notifications, support forms and store offers.
Let the world continue beyond the game.
The same in-world personality can guide onboarding, community updates, re-engagement and support.
Four player journeys
New-player onboarding
Let a guide adapt explanations to a player's pace, goals and play style. It can introduce systems, recommend first steps and answer early questions.
CRM and re-engagement
Replace a generic return notification with a Brandbot-led message and dedicated web conversation. Explain what is new and give the player a reason to return.
Guided offers and support
Recommend relevant bundles or events through dialogue, answer common questions and route unresolved issues before frustration grows.
Example moments
Where were you? The castle has changed while you were gone. Want the fast tour or the full story?
That bundle is useful if you are rebuilding quickly. If you are playing defensively, I would look at a different option.
What else your Brandbot can support.
Built around existing systems
The Brandbot can connect to approved sources and journeys.
- Knowledge and support content
- Community updates
- Live-ops calendar
Real-time community insight
Conversation can become an early signal for community, product, CRM and support teams.
- Sentiment after an update
- Trending questions and confusion
- Onboarding friction
Business and player value
- Deepen the relationship with existing IP
- Make updates easier to explore
- Personalize onboarding
Walter says:
Your Brandbot already has a story. Give players a conversation.
Talk to Walter and shape the first direction for your Brandbot.
Design the player experience