Notso Case Study Header
Project Showcase

Fin – The Smart AI Treasurer for Finsport

Fin AI Treasurer Dashboard

The Challenge

Sports clubs rely heavily on volunteers. Treasurers often tackle complex financial tasks late at night or on weekends—exactly when Finsport’s human support team is unavailable. Finsport needed a scalable way to provide expert 24/7 guidance to these volunteers without losing the personal connection.

The Solution: Fin

Notso.ai introduces Fin, a premium 3D-animated AI agent. Acting as a digital colleague equipped with an "Empathy Engine," Fin coaches club treasurers through the complexities of financial administration, regulations, and subsidies.

Financial Expert Icon

24/7 Financial Expert

Get instant answers on budgeting, VAT regulations, and government subsidies (BOSA/DUMAVA). Fin is powered by the expert knowledge base of Finsport, ensuring accuracy at any hour.

Visual Interaction Icon

Visual Interaction

Fin isn't a chatbot; he is a living 3D character. He "wakes up" to greet users and reacts emotionally to input, bridging the gap between cold financial data and human connection.

Proactive Coaching Icon

Proactive Coaching

Fin actively identifies when a club struggles with manual tasks. He intelligently suggests automated solutions, serving as both a guide and a subtle sales funnel for operational efficiency.

Fin’s Architecture: More Than Just a Script

A context-aware system designed to understand emotion, intent, and location.

❤️

Emotional Intelligence

+

The Empathy Engine adjusts Fin's tone in real-time. It offers reassurance to frustrated users and direct, factual answers to curious ones, ensuring the conversation feels human.

📚

Deep Knowledge Base

+

Fin is trained on over 100 pages of Finsport’s internal documentation. This allows him to instantly provide expert-level answers to complex financial and regulatory questions.

📍

Local Relevance

+

Dynamic "geo-locking" adapts the knowledge base and visual identity to the user's region, ensuring advice is always legally accurate for their specific municipality.

Beyond the Chat:
A Content Machine

Fin isn't just locked inside a chat window; he is a fully rigged 3D asset ready for the marketing team. Notso.ai generates high-quality media content featuring the mascot for use across social media, email campaigns, and branding materials.

Notso Localized Customization
Feature Spotlight

Localized Customization (Reskinning)

A unique feature of the Fin project is its ability to adapt to different "municipal identities." While the "Brain" remains central, the "Body" can be reskinned to match local partners.

Corporate

Finsport National

The standard Fin appears in the corporate Red & White branding.
The City of Rotterdam

Municipal Partners

Fin transforms its appearance and style to seamlessly align with the branding of the partner municipality.
Notso Results

The Results

Scalable Support

Fin handles hundreds of concurrent inquiries, drastically reducing pressure on the helpdesk.

Hyper-Local Relevance

The reskinning capability allows Finsport to license the tool to municipalities, creating a recognizable and trusted environment.

Data Insights

Finsport gains real-time data on the most pressing financial questions facing sports clubs today.